Delivery

We currently deliver to the United Kingdom which covers Northern Ireland, The Highlands & Islands, Scilly Isles, Isle of Man and Channel Islands. All orders are delivered by Royal Mail.

Orders received by 4pm on a working day (Monday to Friday) will be processed and dispatched the same day. Orders received after 4pm, or on the weekend or a bank holiday, will be processed and dispatched the next working day.

Delivery Option Cost Delivery Estimate
Standard (Over £15) FREE 3 – 5  working days
Standard (Under £15) £2.95 3 – 5  working days
Premium £3.95 2  working days
Next Day £5.95 Next day for orders received by 4pm on a working day (Monday to Friday). Orders after 4pm will be dispatched the next working day.

Processing and dispatch of your order

We will send you an order confirmation email when you place your order, and a second email when your order is dispatched. All orders are delivered by Royal Mail.

If you are not in when your order arrives, a card will be left explaining how to arrange a new delivery time or how collect your order from a local Royal Mail sorting office.

If the Royal Mail is unable to deliver your order, it will be returned to us and a credit for the cost of your order will be refunded to your account, minus the delivery charge and an administration fee.

Please note that we will only consider claims for lost items sent by Royal Mail 10 working days after the date of dispatch.

Are there any restrictions on deliveries within the UK and Crown Dependencies?

We deliver to most postal areas in the UK, including Northern Ireland, Highlands and Islands of Scotland, Channel Islands, Isles of Scilly and the Isle of Man. Your geographical location may affect delivery times and some products may be restricted by local jurisdiction. This is indicated where applicable, but please check before ordering.

We reserve the right not to deliver to addresses that are not secure, for example, communal postal addresses or PO boxes. If your order is affected, we will inform you as soon as possible.

British Forces Post Office (BFPO) Addresses

We deliver your order to the BFPO via Royal Mail. The BFPO is responsible for delivering your order to your BFPO address, and these deliveries will take slightly longer than our standard delivery estimates. Tracking is only available up to the point your order is accepted by the BFPO.